What to Do?

If someone’s life is in danger or there is an immediate risk of harm, call emergency services on 000.

If a person at risk has called you, what should you do?

This information is courtesy of Suicide Line Victoria.

Do:

• Stay calm
• Stay on the phone with the person
• Use another phone to access emergency assistance if necessary
• Find out where the person is and whether anyone else is there.

If the person is alone and has already harmed themselves, or is in a dangerous situation:

• Call 000. Ask for the police
• Request a welfare check on behalf of the suicidal person.

If the person has not yet harmed themselves:

• Encourage the person to remove any firearms, knives, medications and other poisons, ropes or hoses from sight
• Try to make a safety contract with the person.

Don’t:

• Hang up on the person.

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